Terms and Conditions

These Terms and Conditions ("Terms") govern your use of the voice AI platform operated by FIRSTLINE MODEL TECHNOLOGIES PRIVATE LIMITED, trading as Maya Research ("Company," "we," "us," or "our"), with Corporate Identity Number U62099KA2025PTC207416 and registered office at WeWork Prestige Atlanta, 80 Feet Main Road, Koramangala, 1A Block, Bangalore, KA – 560034, India. The platform is accessible at firstlinemodel.com ("Website") and provides voice AI models and related services (together, "Services").

1. Acceptance of Terms

By accessing or using our Website or Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Services.

2. Description of Services

Our platform provides access to voice AI models including:

Text-to-speech (TTS) models for Indian languages

Voice cloning and synthesis capabilities

Voice agents and conversational AI tools

API access and integration support

Studio environment for voice AI experimentation

3. User Accounts

You must create an account to access certain Services. You are responsible for:

Maintaining the confidentiality of your account credentials

All activities that occur under your account

Providing accurate and complete information

Notifying us immediately of any unauthorized use

4. Acceptable Use

You agree not to use the Services to:

Create harmful, offensive, or inappropriate voice content

Impersonate others without consent or for fraudulent purposes

Violate any applicable laws or regulations

Interfere with or disrupt the platform's operation

Attempt to reverse engineer or extract our AI models

5. Intellectual Property

The platform, AI models, and related technology are owned by the Company and protected by intellectual property laws. You retain ownership of content you create using our Services, but grant us a license to:

Operate and improve the Services

Train and enhance AI models (with anonymization)

Provide technical support

6. Payment Terms

Subscription fees are charged in advance on a monthly or annual basis

All fees are non-refundable except as specified in our Refund Policy

We reserve the right to change pricing with 30 days' notice

Failure to pay may result in suspension or termination of Services

7. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access. We may suspend Services for maintenance, updates, or technical issues. We are not liable for any downtime or service interruptions.

8. Limitation of Liability

To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Services. Our total liability shall not exceed the amount paid by you for the Services in the preceding 12 months.

9. Termination

Either party may terminate these Terms at any time. Upon termination:

Your access to the Services will cease immediately

You remain liable for any outstanding fees

Provisions regarding intellectual property and liability survive termination

10. Governing Law

These Terms are governed by the laws of India. Any disputes shall be resolved in the courts of Bangalore, Karnataka, India.

11. Changes to Terms

We may update these Terms from time to time. Material changes will be communicated via email or prominent notice on the Website. Your continued use constitutes acceptance of the updated Terms.

Contact Information

For questions about these Terms and Conditions, please contact us at: