Contact Us

Get in touch with our team for support, questions, or collaboration opportunities

We're here to help you with any questions about our voice AI platform, technical support, or business inquiries. Choose the best way to reach us based on your needs.

General Support

For general questions, technical support, and platform assistance:

Maya Research Support Team

Email: charan@mayaresearch.ai

Response time: Within 24 hours

Business Inquiries

For partnerships, enterprise solutions, and business development:

Business Development

Email: charan@mayaresearch.ai

For enterprise licensing, custom solutions, and partnerships

Technical Support

For API integration, model implementation, and technical issues:

Technical Support Team

Email: charan@mayaresearch.ai

Include: Error messages, API responses, and detailed issue descriptions

Privacy & Legal

For privacy concerns, data protection, and legal matters:

Privacy & Legal Team

Privacy: charan@mayaresearch.ai

Legal: charan@mayaresearch.ai

For GDPR requests, data deletion, and legal compliance

Billing & Refunds

For billing questions, payment issues, and refund requests:

Billing Support

Email: charan@mayaresearch.ai

Include: Account details, transaction IDs, and billing period

Company Information

FIRSTLINE MODEL TECHNOLOGIES PRIVATE LIMITED

Trading as: Maya Research

CIN: U62099KA2025PTC207416

Registered Address:
WeWork Prestige Atlanta
80 Feet Main Road, Koramangala
1A Block, Bangalore, KA – 560034
India

Website: firstlinemodel.com

Response Times

General Support: Within 24 hours

Technical Issues: Within 12 hours for critical issues

Business Inquiries: Within 48 hours

Privacy Requests: Within 30 days (as required by law)

Billing & Refunds: Within 5-7 business days

Before You Contact Us

To help us assist you quickly, please:

Check our documentation and FAQ section first

Include your account email and relevant details

Provide specific error messages or screenshots when applicable

Describe the issue clearly and include steps to reproduce

Office Hours

Business Hours: Monday - Friday, 9:00 AM - 6:00 PM IST

Emergency Support: Critical technical issues are monitored 24/7

Weekend Support: Limited support for urgent matters only